Petroleum Packaging Facility

Customer: Major Petroleum Packaging Facility

Customer Need:

Due to a series of promotions at one of the largest petroleum packaging facilities in eastern United States, the packaging hot melt inventory ran scarcely low, down to just 12 cartons. The materials management team noticed the problem on a Thursday afternoon and recognized that without additional hot melt by Friday, the lines would shut down for the weekend.

Applied Adhesives Approach:

Because of Applied's Planned Order Program (POP), Applied's customer service team knew the order pattern for this petroleum plant and already had stocked the ASURE CC-9200 product in its East Coast warehouse in preparation for its next hot melt order. The territory manager was able to confidently predict how much hot melt was needed and work with the team to manage usage until a new shipment arrived in the warehouse Friday afternoon.


With the help of the Planned Order Program, Applied's experts were able to help prevent a costly mistake of the plant shutting down over the weekend while simultaneously avoiding the need for expedited freight costs. The customer was thrilled to learn that Applied's team proactively prepared for this situation and continues to follow up when his usage pattern triggers preparation for the next shipment of CC-9200.

This petroleum giant joins other Applied customers who use the Planned Order Program to benefit from a more than 98 percent success rate for orders shipped on requested dates.


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